grrrr Right, i just got a new phone and yesterday i installed the software provided so i could transfer pics/music to it. Its a motorola v635. it worked fine yesterday but it stopped working (wouldnt transfer anymore all of a sudden) so i uninstalled/reinstalled but that didnt work! When i plug the usb in it recognises it and goes through the install process but the actual software doesnt appear anywhere when it says its finished :evil: It appears to install correctly but the software i need is nowhere to be found afterwards Help please.