funked broadband and digital tv.. both died last nite and ive only had 'em 5 mins... the net was working fine when i got in.. went out and when i got back there both dead :spangled: tried giving 'em a ring but i was on hold for 30 mins.. twats.. ideas?
u have tried turning both off at the sockets for 5 mins havent u ?? if its not that there could be damage to ur box outside where the cables come in from ???
yeah i turned em off when i went out.. no score when i got back in either was gutted.. missed out on takeshis castle while i was gettin ready for work..
If you havent got it sorted let me know and i'll arrange to get someone to ring you straight away mate as i work for them.
Re: Re: funked broadband and digital tv.. if you don't pay the bill they don't cut your off, we go months without paying sometimes and they do nothing, they just keep sending reminders.
Re: Re: funked broadband and digital tv.. im not expecting a bill till err.. next week.. i think.. anyway we'd have got reminders n that.. i'll give 'em a bell when i get in as long as they dont stick me on hold for ages again...
Telewest Customer service is shit at the best of times. They'll probs try and fob you off and say its your fault its off and they've tried a line test etc and its fine.