Taking stuff back

Taking stuff back

Do shops let you exchange items (just do a straight swap for the same thing) that you have bought if they are faulty but you dont have the receipt? Have to take something back to the gadget shop but have no idea where the receipt is

Did you pay cash or on your card? Cos a mini statement from your bank can be used as proof of purchase.

Sure if it's just an exchange you want and not your money back then you shouold be ok anyway.

was actually a birthday present but was paid for cash. Literally just wanna get another one of what ive got as this one doesnt work :evil:

If they dont just tell them you will go to trading standards, always works ..

if somethin is faulty u always get an exchange!! well unless u hav broke it yourself.

lol nah definatley faulty

I'm good at getting what i want mwhahahaha

is it boxed? in the original condition u bought it? or are u one of these charvs that buy something, used it for 6 months till it's knackered then take it back and demand a new one cause "you know your rights" ?

Cheeky ****, as you know it was my birthday on Tuesday (you wished me a happy one) and i got something from the gadget shop which never worked. Its in its original condition, boxed etc etc

just checking..... you'll be reet then, as long as u want an exchange and not a refund.....

Yeah just a straight swap :angel2:

You are entitled to a exchange OR credit note.

Re: Taking stuff back

Yea you should have no problem at the gadget shop. I bought a bathroom radio from there, and a year later it was suffered water damage and died. Seeing as they were still selling them, i took it back without a receipt or anything and said id just bought it. and they gave me a new one. Seeing as it goes back to the manufacturer as a customer return, the shop doesnt argue as its not leaving them out of pocket anyway.

But you wont get a refund if you wanted one at all

When I worked at Topman we weren't allowed to give a credit note because they said it's not a form of legal tender so if they offer you a credit note you can say no.

Wot about vouchers? is that the same thing?

You can give vouchers I think but we didn't at Topman. I'd assume vouchers were different because they're the same vouchers everyone gets if they buy them. I know that's a bit contradictory cos they're not legal tender either, that's just what I got told there though so I don't acept credit notes.

credit notes are so "are you being serverd?"!!!! vouchers are always given nowadays.... unless it's a back street local place...

USSR patriot would know

So what was the policy if you return a item without receipt?

I used to return heaps of stuff to Topmans for vouchers, but this was late 90's maybe things have changed since then.